Terms of Service

1. Agreement and business use

These Terms of Service (Terms) are between Manuel Moreno Aguilar, a sole trader registered in New Zealand (NZBN 9429053749222) (“Jobtap”, “we”, “us” or “our”), and the business or organisation accepting them (Customer, “you” or “your”).

By creating an account, accepting an invitation or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for a business, you confirm that you have authority to bind that business. The Service is designed for commercial hospitality use, not personal or household use.

2. The Service

Jobtap provides restaurant software for recipe and document storage, permissions, food bibles, menu and ingredient costing, invoice and document extraction, stocktakes, kitchen briefings, allergen matrices and related operational tools.

We may improve or change features over time. We will give reasonable notice of material changes unless a change is needed for security, law or third-party service availability.

3. Accounts, sites and permissions

• Each person must use their own account and keep their credentials secure.
• Customer administrators control invitations, restaurant sites, roles and permissions and are responsible for reviewing them.
• You must promptly remove access for people who no longer need it and tell us about suspected account compromise.
• You are responsible for activity carried out through your accounts except to the extent caused by our breach of these Terms.

4. Scans and payments

New Jobtap accounts receive five free lifetime scans. Existing accounts keep the scan balance already shown in their account. Scan credits do not expire or reset, and entering recipes or invoices manually remains free.

On Android, additional one-time scan packs may be purchased through Google Play. The price and number of scans are shown before you confirm the purchase. If Jobtap cannot read a scan, that scan credit is returned. Refund requests are handled under Google Play's refund policy. Refunds remove up to the refunded pack's value from your available scan balance, without taking the balance below zero.

We will give reasonable notice before materially changing scan-pack pricing or these payment terms. You may stop using Jobtap at any time.

5. Your content and recipe ownership

As between you and us, you keep ownership of recipes, menus, photographs, invoices, supplier prices, reports and other material submitted to the Service (Customer Content). These Terms do not transfer your recipe intellectual property to us.

You give us a limited, non-exclusive licence to host, copy, process, transmit and display Customer Content only as reasonably needed to provide, secure, support and improve the Service, comply with law and follow your authorised instructions.

You confirm that you have the rights and authority needed to upload Customer Content and allow us to process it. You must not upload material unlawfully obtained from another business or information that you are not authorised to use.

6. Confidentiality

Each party may receive non-public information belonging to the other. The receiving party will protect that information using reasonable care and use it only to perform or receive the Service, exercise rights under these Terms or comply with law.

We treat Customer Content—including recipes and supplier pricing—as Customer confidential information. Confidentiality does not cover information that is public through no breach, independently developed without the confidential information, or lawfully received from another source.

7. AI extraction and calculated information

Scanning and extraction features generate drafts and may use third-party AI services. AI output and automatic matching can be inaccurate. An authorised user must review quantities, units, pack sizes, prices, GST treatment, ingredient matches and other extracted information before approval.

Food cost, margin, yield, par, stock and sales outputs depend on the information supplied by the Customer. They are operational aids, not accounting, tax or financial advice. You remain responsible for business decisions and for reconciling the Service with source documents and your accounting or point-of-sale systems.

8. Food safety and allergens

The Service helps record and communicate standards; it does not replace professional judgement, supplier labels, staff training, legally required food control procedures or physical controls for cross-contact. Recipes, allergen matrices and AI-generated information must be checked by a suitably qualified and authorised person before operational use.

The Customer remains responsible for food safety, allergen declarations, menu claims, employment obligations and compliance at each restaurant site.

9. Acceptable use

You must not:

• break the law or another person’s rights using the Service;
• attempt to access another customer’s workspace or defeat security or permission controls;
• introduce malware, overload the Service, scrape it at scale or run unauthorised security tests;
• resell, copy or reverse engineer the Service except where law expressly permits; or
• use scanning features abusively or in a way that creates an unreasonable risk to the Service.

We may investigate suspected misuse and restrict the affected access where reasonably necessary to protect customers or the Service.

10. Availability, support and third parties

We aim to provide a reliable Service but do not promise uninterrupted availability. Maintenance, internet failures, emergency security work and third-party services may cause interruptions. We will use reasonable care and skill to restore service.

The Service relies on providers such as hosting, database, authentication, storage and AI services. Separate third-party products or integrations may have their own terms. We are responsible for selecting and managing our service providers but are not responsible for a third-party product separately contracted by the Customer.

11. Data export and account closure

You may use available export features to obtain supported Customer Content. If you plan to leave, you should export needed records before closing your account.

After termination, we may allow a reasonable retrieval period and then delete or de-identify Customer Content, subject to backups, legal retention obligations and our Privacy Policy. We are not required to retain data indefinitely after an account closes.

12. Suspension and termination

You may stop using the Service at any time, and an Owner may ask us to close its workspace and delete its data. Either party may terminate for a material breach that is not fixed within a reasonable period after written notice.

We may immediately restrict access where reasonably necessary to address a serious security threat, illegal activity or material harm, and will notify you when legally and practically possible. Clauses that by their nature should continue—including ownership, confidentiality and liability provisions—survive termination.

13. Warranties and New Zealand law

We will provide the Service with reasonable care and skill. Except for rights and remedies that cannot legally be excluded, the Service is provided without other implied warranties.

The parties agree that the Service is acquired in trade and, to the maximum extent permitted for a fair and reasonable business-to- business agreement, the Consumer Guarantees Act 1993 does not apply. Nothing in these Terms excludes the Fair Trading Act 1986 where it cannot lawfully be excluded or permits misleading or deceptive conduct.

14. Liability

Neither party is liable to the other for indirect or consequential loss, loss of anticipated profit or loss of opportunity arising from the Service, except where such an exclusion is prohibited by law.

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss. This limitation does not apply to fraud, wilful misconduct, breach of confidentiality, infringement of the other party’s intellectual property, or liability that cannot legally be limited.

15. General

Neither party is responsible for delay caused by events beyond its reasonable control. You may not transfer these Terms without our consent, except as part of a genuine sale or restructure of your business. We may transfer them as part of a sale or restructure of the Service, with notice to you.

If part of these Terms is unenforceable, the remaining parts continue. A failure to enforce a right is not a waiver. These Terms, the Privacy Policy form the entire agreement about the Service.

New Zealand law governs these Terms and New Zealand courts have non-exclusive jurisdiction. Before starting formal proceedings, each party will try in good faith to resolve the dispute through a senior representative, except where urgent relief is needed.

16. Changes and contact

We may update these Terms to reflect legal, security or Service changes. We will give reasonable notice of material changes. If you do not agree, you may stop using the Service and cancel before the change takes effect.

Questions about these Terms can be sent to hello@mmios.dev.